Insights

2026-10-19

Ground handling

When the ground handler changes, the knowledge of the operation leaves with it

On 25 October a new ground handler takes over Vienna Airport's second licence. The people can transfer, and so can the contract. What usually does not transfer is the knowledge of how the operation actually runs.

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2026-10-19

In your cleaning contract, you are the only party without its own data

Operational data

2026-10-19

Budapest Airport: 4,000 fewer paid hours a month in ground handling

Case studies

2026-10-19

Before you let an AI agent into airport operations, check which data it will believe

Optimization

2026-08-18

Your scanner data is worth more than your ERP data

Operational data

2026-08-17

Your qualification records answer the wrong question

Ground handling

2026-08-16

Why the morning roster is wrong by 09:00

Ground handling

2026-08-03

Your operations data is fine. It's just in eleven places.

Operational data

2026-07-27

Your optimizer was right and the shift still went wrong

Optimization

2026-07-20

Language models can't do math, and that's the whole problem with AI scheduling

Optimization

2026-07-13

The new EU ground handling rules are a records problem before they're a safety problem

Ground handling